Privacy Policy
AVK Dr Naturevedaa, a brand of AVK Group Of Businesses, respects your privacy and is committed to protecting the personal information you provide while using our website.
This Privacy Policy explains how we collect, use, store and protect information when you visit our website or purchase our products.
1. Information We May Collect
Depending on how you use our website, we may collect information such as your name, mobile number, email address, billing and delivery address, order and purchase details, payment-related information required to process transactions, customer support communications, website usage, device and technical information, and information provided voluntarily through forms, reviews or other website interactions.
2. How We Use Your Information
We may use your information to process and deliver your orders, provide order confirmations and delivery updates, respond to customer enquiries and complaints, provide customer support, process refunds, replacements or cancellations, improve our products, services and website, prevent fraud, misuse and unauthorized activity, comply with applicable legal and regulatory requirements, and send promotional communications where permitted and where applicable consent is obtained.
3. Payment Information
Payments may be processed through third-party payment gateways or service providers. AVK Dr Naturevedaa does not intend to store complete debit-card, credit-card or banking credentials on its own systems unless specifically required and lawfully permitted.
4. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and improve the user experience.
5. Sharing of Information
We may share necessary information with trusted service providers such as courier and logistics partners, payment gateway/service providers, website hosting and technology service providers, and government authorities where required by law. We do not intend to sell your personal information to third parties.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss or disclosure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as otherwise permitted by applicable law.
8. Your Rights
Subject to applicable law, you may have rights relating to your personal data, including access, correction, withdrawal of consent and grievance redressal.
9. Children's Privacy
Our website and products are not specifically directed towards children for independent online purchasing.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be published on this page with the revised effective date.
11. Contact & Privacy Queries
Business Name: AVK Group Of Businesses
Brand: AVK Dr Naturevedaa
Customer Care No: +91-9168995656
WhatsApp No: +91-9168995656
Email: info@avkdrnaturevedaa.in